FAQ’S

How do I buy something?

It’s super easy, just add to the cart and proceed to check out, see your guide here. The payment method for check-out is Paypal. If you prefer to pay through Bank Transfer, send us an email to info@led-sneakers.com

Do I need to sign up to buy?

No, you don’t. You can order as ‘guest’.
For the moment, Paypal (immediate and instant) and Bank Transfer (send us an email to info@led-sneakers.com )

How much is the shipping?

The Shipping is free worldwide. If you wish to have your order shipped in express, an extra might apply.

How long will it take for my items to arrive?

We try the best we can for you to receive as soon as possible. It depends on your country, but normally between 5 and 15 working days. If you need if fast please choose Express Shipping on checkout.

How do I get a refund?

If you had any problem with your product, please contact us directly at info@led-sneakers.com and we will do our best to solve your issue. We provide  you a refund if you received a damaged good or send you a new one for free.

How do I return / exchange items?

If you didn’t like the item, you have 5 days to try it. We accept returns and you will receive your money once we receive the product back.

How do I know what size I am?

Please guide yourself by the size of your feet in centimeters, rather than the size displayed as it might vary depending on the shoe and brand.

What payment security do you have?

Your payment is protected by Paypal.